How To Win Friends and Influence People

Objective:

Document game plan for seeking relief from home flooding conditions created by the Storm Water project.

Conclusion:

After many attempts to get the Town or Contractor to acknowledge the problem, commit to corrective actions, or offer relief to affected parties without success, I realize must take immediate action to build a credible case and solicit needed support

You've left me damaged, distressed and in the dark.
Now it's your turn.

source

Tasks

Gather more Evidence
FOIL Request Project documentation and Town/Contractor Communications

Write Up and Send Formal Notice of Complaint

Town of Guilderland
Delaware Engineering
cc OSC Municipal Affairs
NYS Attorney General

Petition of Worsening Conditions Since Project

Obtain Validating Expert Testimony and/or Guidance

Regulatory Agencies
Competitors
Local Water or Highway Departments
SUNY Professors
Albany Law School
Relevant Case Law

Website/Case File

Allegations and Evidence

Clearly Identify All Principals Involved in Project Oversight

Town
Delaware Engineering

Project History
Drainage Analysis

Neighborhood Maps

Existing Conditions
Recommenations
Risks
Project Work Performed
Flood Area Created by Collapsed Drain

Correspondence History

Town of Guilderland thru Website - Report A Concern
Emails with Town Highway Dept personnel
FB Messages to Delaware Engineering
Phone Calls with Delaware Engineering

Bibliography of Documentation Maps and Diagrams Timelines Media Outlets Reasons To Believe We Cannot Expect Relief

Absence of Documentation

of Problem Report
Analysis of Conditions
Plan of Corrective Action

Refusal To Respond to Requests for Information
Refusal to Negotiate Reparations with Afflicted Households